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Chairman’s Message, October 2005
 

THE SMALL PRICE/HUGE VALUE OF COOPERATION

A few years ago the Printing Industries of Michigan printed the following pearl of wisdom:

“You don’t buy a newspaper, you buy news. You don’t buy life insurance, you buy security. You don’t buy glasses, you buy vision. You don’t buy membership in an association, you buy the cooperation of many people in the industry with whom you can partner to accomplish things you can’t do alone.”

Some years ago I worked for one of the first franchisors in the quick printing industry helping new franchisees get their businesses off the ground successfully. Obviously one of the reasons they bought a franchise was to buy the cooperation of many people in the industry with whom they could partner to accomplish things they couldn’t do alone.

Every once in awhile, we’d have a franchise owner who was convinced they could do better by themselves, for whatever reason they didn’t see the value in associating with a group. I’m reminded of that when I hear about this member or that chapter who wants to go it alone. The philosopher said no man is an island, and he was right. We are social animals who require the stimulus, the creativity and the cooperation of others to accomplish things. In my opinion these are human needs we can only find in groups.

We are embracing a new model in our Association that sees the entire Association as being dedicated to Educate, Promote, Inform and Connect the individual member with another individual member. We want to create a web of global connection.

To do that, we can’t be loners. We need to be team players, fierce in our EPIC dedication to cooperate. In keeping with that mode of thinking, I am determined to make sure no one thinks I am an island – I need a team working with me, (not under me – with me) to accomplish our vision of EPIC connection – I am very fortunate to work with Eric Olsen, Arthur Mole, Kevin Keane and the Vice Presidents and the Board of Directors. But I am also aware that I can leverage the ‘corporate memory’ found in the experiences of all the persons who have gone before me as Chairman of this association. I want those leaders on my team too.

One of those past chairmen, Larry Nelson, coined the expression that our members need to become consumers of their association. I think he meant that rather than being passive, we need active members. Members who want to cooperate to accomplish things they can’t do alone.

Over the past three years it has been my privilege to see the avalanche of individual requests that flow to our Corporate Headquarters in Minneapolis every day. I am so impressed by the myriad ways in which our HQ helps individual members accomplish things they couldn’t do alone. Our people know so many people, tools, resources and ideas to help our members accomplish things. It’s called Connection. And that value is worth far, far more in annual dues than our members pay.

Do you need a used Indigo digital press? Want to talk to someone about a refurbished DI press? Interested in whether you should get into wide format printing? Need to know how to handle maternity leave for your number one sales person? Become part of the team, part of the connection. We will all be stronger, and we all know there is strength in numbers.

In closing, I want to issue a challenge.

Every one of us needs to pay it forward. We need to stop waiting for the other person and do something proactive to build the connection. Every one of us, every ONE needs to be responsible for a new member. Let me tell you a true story – at the Vancouver Convention, Jeff Jones asked Joe Furman to become a member – Joe agreed, but it took almost 7 months to get it done. We have to do better. Every ONE of us has to take personal responsibility for the connection.

So here’s what will happen – every time I speak to a member, call them up, meet them, or e-mail them, I’m going to ask 2 questions:

Have you mentored a new member yet?

What is their name? (because I want to make sure they are part of the connection.)

Please note – I need your help. I can’t accomplish a simple goal like membership growth by myself. I need the cooperation of many people in the industry to accomplish things I couldn’t do alone. Will you help me build the connection?

IAPHC Chairman,
Bill Leahy
Pacific Printing, Los Angeles CA